Privacy Policy

Introduction

Welcome to Pinstars Casino. Your privacy is important to us, and we are committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website pinstars-ca.best (the “Website”). By accessing our services, you agree to the terms outlined in this policy.

Data Collection

We may collect and process the following types of personal information:

Data provided during registration, such as name, email, phone number, and address.
Financial details related to deposits, withdrawals, and betting history.
Communications with our customer support team via email, chat, or other channels.
Technical data, including IP address, browser type, and device information.
Data obtained from third-party verification services for fraud prevention.

How We Use Your Data

We use your personal data for the following purposes:

To create and manage your account.
To process transactions and verify payments securely.
To improve security measures and prevent fraudulent activities.
To comply with legal requirements, including KYC (Know Your Customer) and AML (Anti-Money Laundering) regulations.
To provide customer support and respond to inquiries.
To send promotional and marketing communications, where applicable.

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance user experience. These technologies help us:

Recognize returning users and facilitate seamless access.
Improve website functionality and optimize performance.
Analyze usage trends and enhance our service offerings.

Users may manage cookie preferences through their browser settings. However, disabling cookies may limit certain Website features.

Data Sharing and Disclosure

We do not sell your personal information. However, we may share it in the following circumstances:

When legally required by authorities or regulatory bodies.
With payment processors to facilitate secure transactions.
With service providers assisting in website operation and fraud detection.
When necessary to enforce our Terms and Conditions or protect legal rights.

Data Security and Retention

We take security seriously and implement measures to protect your personal information from unauthorized access, loss, or misuse. Your data is retained for as long as required by law or for operational and dispute resolution purposes.

International Data Transfers

As an online platform, we may transfer your data outside your country of residence. In such cases, we implement safeguards to ensure compliance with relevant data protection laws.

Your Rights

You have the right to:

Access and update your personal information.
Request the deletion of your data, subject to regulatory obligations.
Opt-out of marketing communications.
Withdraw consent for data processing where applicable.

To exercise your rights, please contact our support team.

Changes to This Policy

We may update this Privacy Policy from time to time. Any significant modifications will be posted on the Website.

Contact Information

For any privacy-related inquiries, please contact our support team at [email protected].